Telemarketing Specialists for Accountants, Marketing Consultants, in Cambridgeshire and Nationwide.

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"We found telemarketing to be very worthwhile. The Lead Generation and Making Appointments by Anna for our Sales Team have been valued and enabled opportunities we would not have had."
Patricia Moss, Operations Director, Anglia Circuits Ltd, St Ives, Cambs

 

" Maxine provided telemarketing, marketing help and training for us. She really does know her stuff. We highly recommend her for any marketing needs you have. If she can't get you results, I don't think anyone could!!! She is Cambridgeshire's Ruth Badger (but much nicer!) "
Sallie Steward, Managing Director, Easiprint Ltd, Huntingdon, Cambs

 

 


Business Cases & Testimonials - Sales Training and Consultancy

Credit Card Company - Interim Sales Managment, Sales Training & Consultancy

 

For this client we took on a 3 month contract to improve telesales performance within their Sales Call Centre. This consisted of training the outbound telemarketing team and the inbound team to increase volume of contacts and increased conversion from discussions with decision makers to actual spend on their credit cards.

Anna took on the role of Interim Manager for one of the teams and we recruited two managers and 14 advisors and our approach to this recruitment campaign saved the company over £10,000 in recruitment fees through doing this directly on their behalf.

We coached the senior card centre manager through managing a call centre environment and implemented changes to telemarketing KPI's, targets and incentive schemes, shift patterns, and call centre reporting and analysis. In addition, general good practises were implemented to improve telemarketing performance and customer retention and to improve sales from existing customers.

 

 

 

 

 

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